Shipping policy
Shipping Policy
Last updated: July 30, 2026
Thank you for shopping with Caviar & Chill.
Order Processing
Orders are typically processed within 1–3 business days (excluding weekends and holidays). Once your order has shipped, you will receive a confirmation email with tracking information.
Shipping Rates
Shipping costs are calculated at checkout based on your delivery address and selected shipping method.
Delivery Times
Delivery times are estimates only and may vary depending on the shipping carrier, destination, weather, holidays, or other factors outside of our control.
Lost or Delayed Packages
Caviar & Chill is not responsible for delays caused by shipping carriers. If your package appears lost, please contact us and we'll do our best to assist with locating your shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Orders returned due to an incorrect or incomplete address may require additional shipping charges before they can be resent.
International Shipping
International shipping may be available to select countries. Customers are responsible for any applicable customs duties, taxes, or import fees imposed by their destination country.
Contact
If you have any questions about shipping, please contact us through our Contact page.